Ordering through the mail is a convenient way to shop, but there are things a wise consumer should keep in mind when shopping this way.
- When you buy something by mail order, remember that the agreement can be cancelled if the company doesn’t disclose the required information, including the full amount the company knows will be payable under the agreement, before you enter the agreement.
- The transaction may also be cancelled if you don’t receive a written copy of the agreement within 30 days of the billing date, or 60 days of when you entered into the agreement, whichever comes first.
- When dealing with companies you don’t know, be sure to research them on your own and ask friends and family about their experiences.
- Compare mail order prices with the prices of other retailers.
- Never give your credit card number or any financial or personal information to a company you don’t know.
- If you receive goods in the mail that you didn’t order, you’re under no obligation to accept or pay for them. See Negative Option Billing for more information.
- Never send money for “free” merchandise or services.
- Keep a full record of any order you make.
- Avoid responding to mail that says:
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- "Sign now or the price will increase."
- "You have been specially selected."
- "You have won."
