Consumer Protection
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Telephone Sales

It’s not uncommon to make a purchase for goods or services over the phone. A telemarketer may have an “offer you can’t refuse” or you may approach a business over the phone. Either way, there are important provisions to remember.

Who Not to Trust On the Phone

Your Rights When You Buy Over the Phone

 
 
 

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Charges and Convictions

Find out who’s been using unfair business practices – and how they’re paying for it.

 
 


Search the Consumer Beware database to learn about individuals and businesses with compliance issues.

Find out about common scams and how to protect yourself.

 
 
Information for Businesses
 
 

Resources and Referrals

Helpful links to consumer protection agencies and other organizations offering important information and assistance. Read more...