Consumer Protection Brochures

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Know Your Rights - Consumer Protection Legislation

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Gift Cards

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Cemeteries and Funerals

Consumer Protection Brochures

Brochures available to download

English (*pdf):

01a Cancelling a Contract
02a Shopping
02b Estimates
03a Home Renovations
03b Appliances
03c Moving
05a Car Repair
06a Collection Agencies
07a Travel
08a Phoney Charities
08b Real Estate Fraud
08c Compensation For Victims of Real Estate Fraud
09a Identity theft - consumers
09b Identity theft - business
09c Telemarketing fraud

French (*pdf):

01a Cancelling a Contract
02a Shopping
02b Estimates
03a Home Renovations
03b Appliances
03c Moving
05a Car Repair
06a Collection Agencies
07a Travel
08a Phoney Charities
08b Real Estate Fraud
08c Compensation For Victims of Real Estate Fraud
09a Identity theft - consumers
09b Identity theft - business
09c Telemarketing fraud

Italian (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Chinese - Simplified (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Chinese - Traditional (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Korean (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Vietnamese (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Punjabi (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Tamil (*pdf):

01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel

Find out who’s been using unfair business practices – and how they’re paying for it.

Search the Consumer Beware database to learn about individuals and businesses with compliance issues.

Find out about common scams and how to protect yourself.

Information for Businesses

Helpful links to consumer protection agencies and other organizations offering important information and assistance. Read more...

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