Consumer Protection
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Image of 2009 Smart Consumer Calendar

2009 Smart Consumer Calendar

 
 
Check out Tarion’s New Website for New Home Buyers

Tarion Warranty Corporation, which has operated for over 30 years and protects more than 1.45 million new home buyers in this province, has launched a new consumer website. 

The new website provides 24 hour access to information on purchasing a new home and allows homeowners to file their new home warranty forms online. The site also contains information on how to file for a warranty claim should there be a problem, and offers secure, around-the-clock access to the status of these claims. 

Learn more about the new Tarion consumer website at http://MyHome.Tarion.com.

 
Taking steps to strengthen technical safety in Ontario

Ontario is strengthening the province’s technical safety system by introducing proposed amendments to the Technical Standards and Safety Act. 

Ontario’s technical safety standards are among the best in the world and work well to protect Ontarians everyday. The proposed amendments are designed to further improve accountability and transparency of the Technical Standards and Safety Authority (TSSA) and strengthen the province’s technical safety system.  

Read more…

 
Your Consumer Protection Toolbox

Your Consumer Protection ToolboxIf you believe an individual or business has wronged you, there is action you can take under the Consumer Protection Act, 2002. Click here to find: 

 

  • How to complain
  • Sample complaint letters
  • Information about your rights
 
Top 10 Complaints in 2008
1.Collection Agencies 4,132
2.Home Repairs 2,327
3.New/Used Car Purchase 1,699
4.Appliances 1,341
5.Health and Fitness Clubs 1,273
6.Home Furnishings 1,199
7.Telephone/Long Distance 1,082
8.Car Repairs 1,046
9.Credit Reporting 1,035
10.Energy Brokers 964

Previous Top 10 Lists
 
 
 
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Charges and Convictions

Find out who’s been using unfair business practices – and how they’re paying for it.

 
 



Consumer Alert: Gift Cards

Consumer Alert: BMO Email Scam

Consumer Alert: The Canada Revenue Agency warns Canadians of mail scam

Search the Consumer Beware database to learn about individuals and businesses with compliance issues.

Find out about common scams and how to protect yourself.

 
 
Information for Businesses
 
 

Resources and Referrals

Helpful links to consumer protection agencies and other organizations offering important information and assistance. Read more...

 

Visit the Propane Safety Review site