Introduction

Good governance is the cornerstone of organizational and service excellence. It builds public trust by maximizing effectiveness and mitigating risk. In response to increasing public expectations for transparency and higher standards, the Ministry of Government Services has developed a suite of tools to help agencies practise good governance.

The suite of tools is drawn from best practices across the Ontario Public Service, in the private sector and in other jurisdictions. It was shaped by a diverse group of experienced agency appointees and agency staff to fit the overall needs and culture of Ontario’s agency community. It was developed by agencies for agencies.

The tools can be used by any agency but are designed for two broad groups, in two separate sets (select the icon for your agency type):