How we are organized
The Ministry of Government and Consumer Services (MGCS) supports the modernization of government operations and the provision of cost-effective services to consumers, businesses and the Ontario Public Service. MGCS combines the former Ministry of Consumer and Business Services with sections of the former Management Board Secretariat. It is also responsible for leading the development of human resources policies and programs for the Ontario Public Service. Priorities of MGCS will support the legislative framework that protects the public interest in areas such as privacy, freedom of information and consumer protection.
MGCS Senior Management Committee
Ron McKerlie
Deputy Minister (A)
Ron McKerlie has been appointed the acting Deputy Minister, Ministry of Government and Consumer Services, Associate Secretary of the Cabinet, Centre for Leadership and Human Resource Management and Secretary of the Management Board of Cabinet, effective May 20, 2008.
Ron McKerlie joined the Ontario Public Service as Corporate Chief Information and Information Technology Officer and Chief Strategist, Service Delivery in October 2005. Ron's mandate was to facilitate modern government through the efficient and effective deployment of Information and Information Technology solutions and create and implement a first class service strategy for the provision of information, products and services to Ontarians.
Mr. McKerlie is uniquely qualified to bridge the gap between quality service delivery and information technology support having worked for Rogers Communications Inc. as Vice President e-Business where he was responsible for the automation of sales and services for wireless, cable and media products and services via the web channel. Prior to Rogers, Ron worked for twenty years for Bank of Montreal in a dozen roles including Vice President Electronic Banking, Vice President Smart Cards and most recently Senior Vice President eBusiness where he had responsibility for enterprise web based initiatives.
Ron holds a Masters of Business Administration degree from Dalhousie University and is a graduate of Harvard Business School’s Advanced Management Program. Ron is also a member of the Board of Directors and Executive Committee for World Vision Canada.
Ron lives in Mississauga with his wife and has two sons in University. In his spare time he loves to golf, travel, ski and read.
Catherine Brown
Assistant Deputy Minister, Human Resource Management and Corporate Policy Division
Catherine is currently the Assistant Deputy Minister of the Human Resource Management and Corporate Policy Division, Centre for Leadership and Human Resource Management.
Catherine has been a policy professional within the OPS for over 18 years. Prior to her current position, Catherine held senior positions at the Ministry of the Environment, including Acting Assistant Deputy Minister, Integrated Environmental Planning Division; Director, Strategic Policy Branch; and Director, Waste Management Policy Branch.
Catherine has also held positions of responsibility with Cabinet Office, the Ministry of Health and Long-Term Care and the Ontario Women's Directorate.
Angela Coke
Assistant Deputy Minister Modernization Division, Modernization Secretariat
In May 2006, Angela Coke was appointed Assistant Deputy Minister, Modernization Division in the Modernization Secretariat, Ministry of Government Services.
In 2005, Angela led the OPS Youth and Young Professionals Strategy development project for the Centre for Leadership and Human Resource Management. Between 1999 and 2005, she held a number of senior management positions at the Ministry of Health and Long-Term Care, including: Lead, Internal Transformation Project; Acting Executive Director, Corporate Services and Organizational Development Division; Director, Corporate Management Branch; Director, Business Improvement Office; and Manager, Business Transformation Projects.
Frank Denton
ADM, Policy and Consumer Protection Services Division, MGCS
Frank Denton is the assistant deputy minister for the division of policy and consumer protection services, effective October 29, 2007.
The mandate of the division is to create and administer Ontario's consumer protection, technical and electrical safety, alcohol and gaming, and business law frameworks. The division directly delivers consumer protection services, including a consumer helpline, business registration, and inspection and investigation services. The division also manages the ministry's relationship with, and provides oversight for, a wide range of agencies and authorities.
Frank has a strong background in regulatory policy and practice, public sector governance and public/private initiatives. He has held ADM positions at both the Ministry of Finance and Ministry of Public Infrastructure Renewal, where he led a number of reviews and transactions involving the Province’s major commercial assets. He has also held senior management positions in Cabinet Office and the Ministry of Labour. Most recently, Frank was a legal director with the Ministry of the Attorney General, serving the ministries of Economic Development and Trade, and Research and Innovation.
Prior to joining the Ontario Public Service in 1992, Frank practiced as a commercial lawyer with the firm of Osler, Hoskin and Harcourt.
He holds a law degree from McGill University, a master's degree from McMaster University and a BA from the University of Toronto.
Dave Hallet
Associate Deputy Minister, Ontario Shared Services
David Hallett was appointed to the position of Associate Deputy Minister for the newly created Ontario Shared Services (OSS) on July 26, 2004. Before assuming the position of Associate Deputy Minister, David was Chief Information Officer for the Central Agencies I&IT Cluster (CAC), a position he held from July 2000 to July 2004. In that position, David led an organization of IT professionals who were dedicated to supporting the many needs of its customers within Cabinet Office, Management Board Secretariat and the Ministry of Finance. David joined the Ontario Public Service in July 2000 from the private sector, where he spent more than 15 years as an executive at two Canadian corporations, Loblaw Companies Limited and the Oshawa Group Limited.
Jon Junkin
Assistant Deputy Minister and Chief Information Officer Government Services Delivery Cluster
Jon Junkin is th Assistant Deputy Minister and Chief Information Officer (CIO) for the Government Services Delivery Cluster (GSDC). Jon and his team of senior managers are responsible for the delivery of a comprehensive set of information technology services to the Ministry of Government Services, including support for the Ontario Shared Services and ServiceOntario.
Before assuming the role of CIO for GSDC, Jon served as Director, Technology Strategy and Controllership Branch with Justice Technology Services. In that capacity, Jon played a key leadership role in establishing the organizational design for the Justice cluster while building the controllership, strategic planning, architecture, and security functions and processes.
Jon joined the OPS in 1977. He brings diverse executive experience to his new role from a broad spectrum of policy, finance and administration, technology and office services, field services, court services, scientific operations and various other service delivery functions. Jon has worked in a number of different ministries as a Northern Ontario-based senior executive for many years. He has successfully led significant organizational change initiatives, and has built award-winning teams in his public service career.
Jennifer Lang,
Director, Communications Branch
Jennifer Lang joined the Ministry of Government and Consumer Services as Director of Communications in February 2007. For the past two years, she was Director of Communications with the Ministry of Intergovernmental Affairs where she successfully managed the development of a communications framework and public relations campaign for Ontario’s position on the fiscal imbalance. In addition, she led the coordination and implementation for all communications activities supporting federal/provincial/territorial events for the Premier and Minister including Council of the Federation meetings.
Jennifer, who is fully bilingual, has over 16 years of experience in communications and public relations in the public service, the private sector and politics. Prior to joining the OPS, she worked for the federal civil service in Toronto as Director of Communications for the Department of Canadian Heritage. Previously, she was Account Director in corporate and public affairs with Edelman Public Relations Worldwide Canada Inc. where her clients included Home Depot, Parmalat and the Canadian Broadcasting Corporation. She has also worked at the federal and provincial political levels of elected government having served in a number of progressively responsible positions.
David Logan
(A) ADM, Employee Relations Division, MGCS
David joined the employee relations division in February 2006 as director of the newly created union/management relations branch. In June 2007, David accepted the acting assignment as assistant deputy minister of the division.
As acting ADM of employee relations, David leads the division in its role as the corporate employer for the OPS, managing employee relations, establishing labour relations strategies and policies, and guiding collective bargaining for the Ontario government. He is responsible for corporate planning related to government wide programs in emergency management and business continuity, and the development of the newly formed Centre for Health, Safety and Wellness.
Before joining the OPS, David worked for the City of Hamilton where he held the position of director, employee and labour relations since 2002. His primary focus in that role had been as chief negotiator for the city. He also led the city through the amalgamation of six cities, and the corresponding consolidation of numerous collective agreements and bargaining agents. Previously, David worked as a lawyer in private practice and at the Ministry of Community and Social Services where he held positions in labour relations and human resources.
In 1992 David received an honours BA from the University of Guelph, his LLB from Queens in 1995 and an LLM from Osgoode Hall Law School in 2002.
Patricia Li
Assistant Deputy Minister Modernization Program Management Office, Modernization Secretariat
Patricia's professional and business experience covers both the private and public sectors. Early in her career she practiced public accounting at PriceWaterhouse International, focusing on the financial and manufacturing sectors. She also worked for several national retail corporations of consumer products. Patricia joined the Ontario Public Service as an economist with the Workers' Compensation Appeals Tribunal and established its first case management information system. She held progressively responsible positions in the Ministry of Citizenship and Culture in community development and partnership funding programs involving private sector corporations and non-government organizations. At the Ministry of Consumer and Business Services, she held senior policy positions on liquor and gaming policies and managed agency relations.
Fadia Mishrigi
Director, Human Resources Branch
Fadia Mishrigi is the current director of the human resources branch. With over 20 years experience in the Ontario Public Service, Fadia has held a range of challenging and rewarding positions for both line ministries and Cabinet Office. Throughout her career, Fadia has managed front line program delivery, a complete spectrum of corporate functions, as well as being EA to several deputy ministers.
Prior to her current role, Fadia served as director of communications for the ministries of Natural Resources, Transportation and Aboriginal Affairs; director of operations for Cabinet Office and director of business planning and resource allocation for the Ministry of Labour.
Fadia is a University of Toronto graduate who holds two degrees - a master's degree in chemical engineering and a bachelor of science in geology.
Ron McKerlie
Corporate Chief Information and Information Technology Officer and Chief Strategist, Service Delivery
Ron J. McKerlie joined the Ontario Public Service as Corporate Chief Information and Information Technology Officer and Chief Strategist, Service Delivery effective October, 2005.
Ron is uniquely qualified to bridge the gap between quality service delivery and information technology support. He was previously Vice President of e-Business for Rogers Communications Inc., where he was responsible for the end-to-end automation of sales and services via the web channel. Prior to Rogers, Ron worked for 20 years for the Bank of Montreal in a dozen roles, including Vice President, Electronic Banking; Vice President, Smart Card; and most recently, Senior Vice President, eBusiness, where he had responsibility for enterprise web-based initiatives. 
Miriam McTiernan
Archivist of Ontario
Miriam McTiernan was appointed Archivist of Ontario in March 2000. She has 17 years of previous archival experience, culminating in her appointment as Yukon Territorial Archivist. She also served in the Yukon government as Assistant Deputy Minister and Deputy Minister in the departments of Government Services, Economic Development and Renewable Resources.
Immediately prior to joining the Archives of Ontario, she was the Chief Executive Officer of the Human Resources Professionals Association of Ontario (HRPAO). Ms. McTiernan holds degrees from National University of Ireland and Queen's University, Kingston as well as a diploma from the University of Victoria, B.C.
Morag McLean
Assistant Deputy Minister, Centre for Leadership and Learning
In June 2004, Morag McLean was appointed Assistant Deputy Minister, Centre for Leadership and Learning now in the Ministry of Government and Consumer Services.
Primary activities include: supporting executive services through the development of a talent management strategy; delivering a learning strategy; helping to drive leadership capacity in the agencies, boards and commissions; and developing and implementing a youth and new professionals strategy. Prior to this appointment, Morag was Director of the Executive Programs and Services Branch at the former Centre for Leadership and was instrumental in the initial conception of Centre for Leadership. Since joining the OPS in 1977, Morag has held a variety of senior-level positions at the former Management Board Secretariat; the Ministry of Agriculture, Food and Rural Affairs; and the former Ministry of the Solicitor General.
Debbie Moretta
ADM and CAO, Corporate Services Division
Debbie is currently the Assistant Deputy Minister of the Corporate Services Division and Chief Administrative Officer. The division is responsible for providing leadership in the areas of human resource management, finance, administration and service delivery/service management.
Debbie has extensive experience in the Ontario Public Service including 14 years as a senior leader. Prior to her current position, Debbie held senior positions at the Ministry of Children and Youth Services and the Ministry of Community and Social Services. As Director of the Ontario Disability Support Program, Debbie led a diverse team to manage policy development, caseload and expenditure forecasting for the province’s $4.5 billion social assistance programs which support over 480,000 Ontarians. She also acted jointly in the role of ADM for several months during this time. Debbie brings extensive policy, operational and executive support experience to the CAO position. 
Stephen Patterson
Director, Legal Services Branch
Stephen became Director of Legal Services Branch for the Ministry of Government Services after the ministry's creation in June 2005. Since his call to the Bar in 1986, Stephen has consistently practised in the areas of labour and employment law, moving into a management role with the Legal Services Branch of Management Board Secretariat in 2001. First as Deputy Director of the Labour Practice Group, then in 2004 as Director of the Branch, his role has evolved from that of a very active labour litigator to a more strategic and advisory function for the Ministry and his clients across government.
Bob Stark
Chief Executive Officer, ServiceOntario
Bob Stark became the Chief Executive Officer for ServiceOntario effective June 5, 2006. Bob came to the OPS from an extensive and successful career, most recently serving as President of PlayCentric Corporation, where he was instrumental in establishing business development strategies.
Bob also held the position of Vice President, National Customer Service at Rogers Communications Inc., and brings a 20-year career in retail and international banking with ScotiaBank. He brings a wealth of skills and knowledge in customer service and in service channel management.
Melissa Thomson
Executive Assistant and Director of Operations, Deputy Minister’s Office
Melissa joined the Ontario Public Service in 1999 through the Ontario Internship Program. Since then, she has worked in both central agencies and line ministries on several key policy initiatives, including the development of the government's first ever policy on citizen engagement.
In 2003-2004, Melissa was part of the creative team that developed, launched and implemented the Premier's first Ideas Campaign and Budget Consultations. The team's efforts resulted in over 11,000 ideas, the current government's first Budget and an externally adjudicated Diamond Award. Prior to joining the Ministry of Government Services, Melissa was a senior policy advisor in Cabinet Office, focusing on intergovernmental affairs, justice, economic and resource files.
ADM (Vacant),
Human Resources Service Delivery Division,
CFL/HRM
FAQ