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How to find the right child care  
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Some questions to ask

When you start your search for child care, it's a good idea to call the child care providers you are considering and ask them a few questions.

The answers to these questions can help you choose the places you want to visit.

What to ask a home child care agency

  • How does the agency choose providers?
  • What happens when providers are sick?
  • Do providers have special training?
  • What is the agency's philosophy or approach when working with providers?
  • Do providers encourage parents to drop in?
  • What hours of care are available? Are they flexible?
  • How many children do providers accept?
  • How old are the children?
  • How soon is care available?
  • What is the cost of care? Are there any additional charges? Is there a charge when children are sick or away on holiday? Is there an application fee?
  • Is fee subsidy available?

What to ask a child care centre

  • What are your hours?
  • How old are the children you care for?
  • How many children are in a group?
  • How many staff members care for each group?
  • What training do the staff have?
  • Can the centre accommodate the special needs of children?
  • Are parents encouraged to drop in?
  • What is the cost? Are there any additional charges? Is there a charge when children are sick or away on holiday? Is there an application fee?
  • Is fee subsidy available?
  • Do you have a waiting list?
  • Are meals and snacks nutritious?

What to ask a school-age care program

  • What are the hours?
  • How many children are in a group?
  • How many staff members care for each group?
  • What training and experience do staff have?
  • Are parents encouraged to drop in?
  • Can children choose to do homework?
  • What is the relationship between the program and the school?
  • Can children participate in after-school activities and still be monitored by the child care program?
  • Is transportation provided if children have to travel a distance to and from school?
  • What happens when a child does not arrive at the centre at the expected time?
  • What is the cost? Are there any additional costs? Is there a charge when children are sick or away on holiday? Is there an application fee?
  • Is there a waiting list?
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